Role:
Infrastructure
Management Senior Analyst (Naming Services Sr Anlst)
Primary Role
Member of team that is responsible for functions
necessary for the central, global administration, management, monitoring of
Naming Services (DNS, WINS, IP Address management) within the Xerox
environment.
Job Responsibilities
- Direct
responsibility for the completion of operational obligations and project
goals such as (not exhaustive):
- Monitoring /
Reporting / Audit responsibilities
- Change
management
- Incident and
Problem management, including RCA
- Disaster
Recovery testing support
- Maintenance of
lab and development environments
- Maintenance of
support documentation (architectural descriptions, templates, operational
manuals)
- Administration
of the IPAM tool (MenAndMice) in support of DNS, DHCP and IP Address
management (including static IP Address assignments)
- Engineering, maintaining and supporting the WINS services
- Participation
in engineering activities related to the introduction of new software,
integration with other applications and groups, changes in process or
architectural changes related to environments or applications supported by
the team
Skills, Knowledge, & Experience
- Possess
excellent interpersonal, verbal and written skills: ability to clearly and
concisely articulate issues, alternatives, and recommendations
- Flexible,
adaptable, and able to manage multiple tasks in a dynamic, high-pressure,
fast-paced environment
- Project
Management skill levels sufficient for the understanding and
implementation of in-team projects
- Proven
troubleshooting skills and ability to understand complex relationships
between components of multi-tiered and distributed systems related to
naming services.
- Self-driven
and be able to work independently with minimal supervision
- Experience
in a user-focused technical-support environment
- ITIL
Foundations knowledge
Qualifications Work Environment
- Minimum
of 3 years experience in an
Windows Active Directory and Naming Services work environment
- Unix/Linux
system support is a plus
- Relevant
Microsoft certification (MCTS/MCITP/) is a plus
- Bachelor's
degree (B.S./B.A.) in Computer Science, Business Information Systems, or
related field is desired
- Available
for off-hours escalations as part of on-call support
- Little
to no travel required (< 10%)
Work Location: Rochester, NY
Email your resume to princy.jebamalar@insigmainc.com
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