MNS/WAN
Engineering - Information Management Consultant
(Engineer)
Primary Role
Member of Managed Network Services Engineering team responsible
for functions necessary for the central, global administration, management,
monitoring, maintenance, and operation of the Xerox Global Intranet. Work within the Xerox Services/Xerox Managed
Network Services Team and coordinate with other cross-functional infrastructure
teams to provide primary engineering support for Global WAN Services.
Job Responsibilities
·
Understands
a broad spectrum of network technology in order to provide part or all of a
detailed technical design which meets customer requirements.
·
Direct responsibility for project engineering activities such as:
o
Design WAN / Wan Optimization / Application Load-balance solutions
o
Development and Implementation of new services
o
Architect system integration with other Network services, and
solutions from other towers and Xerox business partners.
·
Provide advanced support/analysis for troubleshooting/diagnostic/investigative
activities.
·
Secondary party responsible of operational activities related to
monitoring, reporting, audits, along with change, incident, & problem
management.
·
Must be able to interface with customers
·
Must be able to interface with vendors on operational issues
·
Must be able to analyze and troubleshoot independently
·
Responsible
for implementing part or all of the technical solution to the client, in
accordance with an agreed technical design.
·
Works with
and under the direction of the Project/Technical Manager and with customer
representatives.
·
Provides
technical leadership
·
Contributes
to knowledge tools and communities, and ensures best practices are documented
and shared.
Education and Experience Required
5+ years of professional
experience and a Bachelor of Arts/Science or equivalent degree in computer
science or related area of study; without a degree, three additional years of
relevant professional experience (8+ years in total).
Skills, Knowledge, & Experience:
·
Knowledgeable in WAN / WAN Acceleration / Application Load-Balance
technology
·
Knowledgeable in Networking technologies including HSRP, BGP,
IGRP, EIGRP, OSPF, GRE, MGRE, S2SVPN, IPSec, NAT, VRF etc.
·
Knowledge of WAN multi-protocol routing solutions
·
Extensive expertise with Cisco routing solutions and offerings.
·
Advanced knowledge of TCP/IP Network Naming and Addressing
·
Experienced with DHCP, DNS, IP address management (IPv4 and IPv6)
·
Understanding of DNS and how it applies to creation of a VIP
(virtual IP) that represents all the servers being balanced.
·
Experienced in supporting MPLS and VPN connectivity
·
Experienced with QoS policy management and traffic shaping
·
Experienced with IP Multicast configurations
·
Manage router access security
·
Management of router Access Control Lists
·
Knowledge of Cisco/F5 load-balance solutions
·
Experience with Riverbed WAN Optimization
(Steelheads/Interceptors)
·
IPT support – QoS, VLANs, analog and voice gateways, Voice VLANs,
SRST
·
Experienced in evaluation, testing, and interoperability of
various hardware and software configurations.
·
Knowledge of WAN / WAN Optimization / LoadBalance network hardware
specifications, acquisition, installation and validation.
·
Experienced in development and maintenance of Network
documentation including, architecture diagrams, physical network topologies and
logical network diagrams
·
Knowledge of security policies and processes for WAN / WAN
Optimization / LoadBalance.
·
Knowledge of access requests, access rights lists, and password
management as it applies to WAN / WAN Optimization / LoadBalance
Infrastructure.
·
Experienced in development of WAN / WAN Optimization / LoadBalance
network standards and Engineering Templates.
·
Experienced in backup and restore processes for WAN / WAN
Optimization / LoadBalance components
·
Knowledgeable in Tier 4 advanced problem resolution. Able to
assist in identification, diagnosis, and resolution of WAN / WAN Optimization /
LoadBalance related software/hardware problems.
·
Maintain network documentation including physical network
topologies and logical network diagrams
·
Knowledge of Disaster Recovery and Business Resumption strategies
for WAN
·
ITIL Foundations knowledge
Qualifications Work Environment
·
Minimum of 5 years’ experience in a senior or principal
engineering/architecture role focused on WAN network solutions.
·
Relevant Network certification (Cisco/F5/Riverbed) is a plus
·
Bachelor's degree (B.S./B.A.) in Computer Science, Business
Information Systems, or related field is desired
·
Available for off-hours escalations as Tier4 on-call support
·
Little to no travel required (< 10%)
Work Location: Rochester, NY
Email your
resume to princy.jebamalar@insigmainc.com
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